Privacy Policy

Last Updated: 17/06/2026

Introduction

Unity Wellbeing Therapy is committed to protecting your privacy and handling your personal information responsibly and in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, enquire about services, attend therapy sessions, participate in training, or otherwise engage with our services.

Who We Are

Unity Wellbeing Therapy provides cognitive behavioural hypnotherapy, workplace wellbeing services, mental health training and consultancy.

For the purposes of data protection legislation, Unity Wellbeing Therapy is the Data Controller responsible for your personal information.

Contact Email: unitywellbeingtherapies@gmail.com

Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide Directly

• Name
• Email address
• Telephone number
• Postal address (where relevant)
• Information submitted through website contact forms
• Information shared during consultations or therapy sessions
• Training registration information
• Payment-related information

Special Category Data

Where relevant to therapy services, we may collect information relating to:

• Physical health
• Mental health
• Medical history
• Personal circumstances relevant to treatment

This information is classified as special category data and is subject to additional protections.

Technical Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Website usage information
• Cookies and similar technologies

How We Use Your Information

We may use your information to:

• Respond to enquiries
• Arrange consultations and appointments
• Deliver therapy services
• Deliver workplace wellbeing services and training
• Process payments and maintain business records
• Communicate regarding appointments and services
• Improve our website and services
• Comply with legal and professional obligations

We will only use your information where we have a lawful basis to do so.

Lawful Bases for Processing

We process personal data under one or more of the following lawful bases:

Contract

Where processing is necessary to provide services requested by you.

Legitimate Interests

Where processing is necessary for the legitimate operation of our business and does not override your rights and freedoms.

Legal Obligation

Where we are required to process information to comply with legal or regulatory requirements.

Explicit Consent

Where special category health information is collected in relation to therapy services.

Confidentiality

Information disclosed during therapy sessions is treated confidentially.

There may be exceptional circumstances where confidentiality may need to be broken, including:

• Serious risk of harm to yourself
• Serious risk of harm to others
• Safeguarding concerns
• Legal requirements or court orders

Where possible, this would be discussed with you first.

Sharing Your Information

Your information will not be sold to third parties.

We may share information where necessary with trusted service providers who support the delivery of our services, such as:

• Website hosting providers
• Email service providers
• Video conferencing platforms (such as Zoom)
• Payment processors
• Accountants and professional advisers
• Professional supervisors (where applicable)

All third parties are expected to process information securely and in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary.

Retention periods may vary depending on the nature of the service provided and legal, insurance, regulatory or professional requirements.

When information is no longer required, it will be securely deleted or destroyed.

Website Forms

If you contact us through our website, the information you provide will be used solely for the purpose of responding to your enquiry and discussing relevant services.

Submitting a contact form does not automatically add you to any marketing communications.

Marketing Communications

Where you have chosen to receive updates, newsletters or marketing communications, you may withdraw your consent at any time by contacting us or using the unsubscribe option provided.

Cookies

Our website may use cookies and similar technologies to improve user experience and understand website performance.

You can control cookie settings through your browser preferences.

Further details may be provided in a separate Cookie Policy where applicable.

Data Security

We take appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

While no method of transmission over the internet is completely secure, reasonable safeguards are in place to protect your information.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Restrict processing
• Object to processing
• Request transfer of your data where applicable
• Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details below.

Complaints About Your Personal Data

If you have concerns about how Unity Wellbeing Therapy collects, stores or uses your personal information, please contact us in the first instance.

We will acknowledge your complaint and aim to respond within 30 days.

If you remain dissatisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO).

Contact Details

For any questions regarding this Privacy Policy or your personal information, please contact:

Unity Wellbeing Therapy

Email: unitywellbeingtherapies@gmail.com

Information Commissioner's Office (ICO)

You can find further information about your data protection rights or make a complaint through the Information Commissioner's Office (ICO):

https://ico.org.uk

Telephone: 0303 123 1113

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation, guidance or business practices.

The latest version will always be available on this website.